Backyard Aces LLC Privacy Policy

Effective Date: 01/23/2026

Backyard Aces LLC (“Backyard Aces,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (www.backyardaces.com) or use our mobile golf simulator rental services (collectively, the “Services”).

By accessing our website or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you book an event, sign a waiver or contract, contact us, or otherwise interact with our Services, we may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Event contact details

Payment information is processed securely through Square. Backyard Aces does not store full payment card details.

1.2 Event Information

To properly deliver our Services, we may collect information related to your event, such as:

  • Event location

  • Date and time

  • Event duration

  • Expected number of participants or guests

1.3 Electronic Signatures and Documents

We collect information submitted through electronically signed waivers, contracts, and agreements, including acknowledgments, signatures, and timestamps.

1.4 Device and Website Usage Information

When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on our site

This information is collected through Squarespace analytics and is used to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Our Services

  • Processing bookings and payments

  • Coordinating setup, operation, and teardown of the simulator

  • Managing signed waivers and contracts

2.2 Communication

  • Responding to inquiries

  • Sending booking confirmations and event updates

  • Providing customer support

2.3 Marketing and Promotions

With your consent, we may send marketing emails or text messages about promotions, upcoming availability, or business updates. You may opt out of marketing communications at any time.

2.4 Website and Service Improvement

We analyze website usage data to:

  • Improve website design and performance

  • Enhance our Services based on customer needs and usage trends

2.5 Legal and Safety Purposes

We may use or disclose information when required to:

  • Comply with applicable laws or regulations

  • Enforce contracts and waivers

  • Protect the safety, rights, and property of Backyard Aces, our clients, and the public

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors (Square)

  • Website hosting and analytics providers (Squarespace)

These providers are permitted to use your information only as necessary to perform their services and are required to safeguard it.

3.2 Legal Requirements

We may disclose personal information if required by law, court order, subpoena, or governmental request, or when necessary to protect our legal rights.

3.3 Business Transfers

If Backyard Aces LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

4. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we take data security seriously, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing and performance tracking

You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

6. Your Rights (Massachusetts & U.S. Residents)

6.1 Access and Correction

You may request access to or correction of your personal information by contacting us.

6.2 Marketing Opt-Out

You may unsubscribe from marketing emails or text messages at any time by following the instructions provided or contacting us directly.

6.3 Deletion Requests

You may request deletion of your personal information. Certain information may be retained where required by law, contract enforcement, or legitimate business purposes.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide our Services

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Resolve disputes

Information is securely deleted or anonymized when no longer needed.

8. Third-Party Links

Our website may include links to third-party websites. Backyard Aces is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our Services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Participants under the age of 18 are permitted to use the simulator only with adult supervision and subject to signed waivers by a parent or legal guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or Services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Backyard Aces LLC
Website:www.backyardaces.com
Email: contact@backyardaces.com
Phone: 508-492-8110